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All Secure Self Storage, IN Implements Self Storage Manager across 19 facilities
Posted by E-SoftSys Admin on 17 December 2018 09:18 AM

BLUE BELL, PA, December 10, 2018 -- E-SoftSysTM, a total solutions provider for the self storage industry, today announced that All Secure Self Storage, a full service property management company operating in the greater Michiana area that serves Northern Indiana and Southwestern Michigan has successfully converted all their 19 facilities from their legacy system to Self Storage ManagerTM (SSM), the enterprise management software from E-SoftSys.

According to Tim Costello, Project Manager of All Secure Self Storage, “After conducting a long search for a new software program to manage our self-storage facilities, we decided to go with Self Storage Manager.  This decision was based on its favorable comparisons to other offerings in terms of training options, cost and the functionality and options we were looking for as our business enters a new phase of growth.  We were assigned a dedicated SSM project manager, who helped manage our implementation and was very responsive to our concerns and questions.  The implementation went as scheduled with minimal operational disruptions.  We are looking forward to developing our relationship with SSM in the future and improving our use of all the functions and modules we now have access to”.

Commenting on the successful implementation, Kat Shenoy, President & CEO of E-SoftSys mentioned, "We are very pleased to welcome All Secure Self Storage to our rapidly expanding client base. The implementation of SSM at All Secure is yet another example of a large operator that has placed their trust in E-SoftSys products and services. Our past experience with similar large operator implementations helped ensure a successful migration of all 19 All Secure Self Storage sites to SSM within a short period of time.  This is the 15th year in a row that we have significantly increased our client base across the globe. We have a team of over 60 developers, architects, implementation specialists, QA Analysts and support analysts dedicated to SSM and we will continue to improve our products based on input from our customers and leverage new technology to develop innovative solutions that reduce costs, increase revenue and improve customer service for our client base."

About E-SoftSys

E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager - Comprehensive management software for single and multi-facility operators with e-Signature & Digital Storage of leases; e-CRM - Fully integrated Customer Relationship Management module with interfaces to leading phone systems and Constant Contact and Truck Reservations and with an optional Call Tracker module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; SSM Text Messenger / SSM Voice Messenger - Automatic payment reminder and payment collection systems designed to reduce the managers’ time on collection calls; Customer Portal- A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more.; Other Modules - Online Reservations, Rentals & Payments, INSOMNIACTM Kiosk interface, QlikViewTM Business Intelligence and Analytics, ; Tablet/Mobile Phone based Site Audit and Walk Through module, Lead aggregator interface with Storage.com, Sparefoot etc.; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations; Training Videos - Over 300 Training Videos are available to customers, where a customer can choose any function in Self Storage Manager or e-CRM and get instant training on that topic.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.

About All Secure Storage

Established in in 1989 and headquartered in South Bend, IN, All Secure Self Storage today has 19 facilities located in the Greater Michiana Area that covers Northern Indiana and Southwestern Michigan. All their facilities are well lighted, fully fenced and gated. To ensure security they also have cameras on site and have professionally trained managers who carry out routine security checks for added protection. They have a range of units allowing tenants to store anything from household items, furniture, office supplies, and boxes to cars, boats and RVs.


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